With Parents/Carers

Communications with School

At Parkside Middle School we aim to have clear and effective communications with all parents/carers and with the wider community including other schools, the community and outside agencies. Please see our Communications Policy below.

We are committed to providing a professional and fair service to everyone.
In return, please respect our staff.
We will not tolerate threatening or abusive behaviour.

Methods of Communication to School

Email & Letters
Parents/carers should communicate via the school email address All emails and letters will be treated with full confidentiality and we aim to respond within two working school days between 8am and 6pm.

A telephone call may be appropriate where enquiries are deemed more urgent. If the call requires a response from a member of staff, we aim to do this during the school week, within two working days.

School Reception
If you are unable to access the above forms of communication, please visit the school reception where our office team will be happy to help.

If necessary, parents/carers can arrange an appointment to discuss their child and meet with the relevant member of staff. Parents/carers are asked to phone the school office to make an appointment giving a brief outline of what they wish to discuss.

Parents/carers should not expect to meet teachers during the school day unless by prior arrangement and are asked not to approach teachers to discuss their child on the playground or if they meet them outside school as this does not allow for confidential discussion.

Communications from School